customer experience

<img width="768" height="341" src="https://img.ai4business.it/wp-content/uploads/2022/05/15094527/Galleria-nazionale-Roma-768x341.jpg" class="card-responsive-img fit-img" alt="AI per aziende" decoding="async" fetchpriority="high" srcset="https://img.ai4business.it/wp-content/uploads/2022/05/15094527/Galleria-nazionale-Roma-768x341.jpg 768w, https://img.ai4business.it/wp-content/uploads/2022/05/15094527/Galleria-nazionale-Roma-1280x568.jpg 1280w, https://img.ai4business.it/wp-content/uploads/2022/05/15094527/Galleria-nazionale-Roma-1920x851.jpg 1920w, https://img.ai4business.it/wp-content/uploads/2022/05/15094527/Galleria-nazionale-Roma-1536x681.jpg 1536w, https://img.ai4business.it/wp-content/uploads/2022/05/15094527/Galleria-nazionale-Roma-2048x908.jpg 2048w, https://img.ai4business.it/wp-content/uploads/2022/05/15094527/Galleria-nazionale-Roma-156x69.jpg 156w, https://img.ai4business.it/wp-content/uploads/2022/05/15094527/Galleria-nazionale-Roma-1024x454.jpg 1024w, https://img.ai4business.it/wp-content/uploads/2022/05/15094527/Galleria-nazionale-Roma-scaled-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2022/05/15094527/Galleria-nazionale-Roma-300x133.jpg 300w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

vendor point of view
AI per aziende: il Destination AI Tour sbarca nella Città Eterna
09 Set 2025
di Veronica Balocco
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<img width="768" height="574" src="https://img.ai4business.it/wp-content/uploads/2025/09/06171134/image-21-768x574.png" class="card-responsive-img fit-img" alt="ai agentica settore bancario" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2025/09/06171134/image-21-768x574.png 768w, https://img.ai4business.it/wp-content/uploads/2025/09/06171134/image-21-964x720.png 964w, https://img.ai4business.it/wp-content/uploads/2025/09/06171134/image-21-118x88.png 118w, https://img.ai4business.it/wp-content/uploads/2025/09/06171134/image-21-1024x765.png 1024w, https://img.ai4business.it/wp-content/uploads/2025/09/06171134/image-21-lq.png 30w, https://img.ai4business.it/wp-content/uploads/2025/09/06171134/image-21.png 1127w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

report MIT
L'AI agentica ridisegna il settore bancario: opportunità e sfide
08 Set 2025
di Pierluigi Sandonnini
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<img width="768" height="419" src="https://img.ai4business.it/wp-content/uploads/2025/09/03122525/word-image-47403-1-768x419.jpeg" class="card-responsive-img fit-img" alt="Predictive lead scoring" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2025/09/03122525/word-image-47403-1-768x419.jpeg 768w, https://img.ai4business.it/wp-content/uploads/2025/09/03122525/word-image-47403-1-1280x698.jpeg 1280w, https://img.ai4business.it/wp-content/uploads/2025/09/03122525/word-image-47403-1-1920x1048.jpeg 1920w, https://img.ai4business.it/wp-content/uploads/2025/09/03122525/word-image-47403-1-1536x838.jpeg 1536w, https://img.ai4business.it/wp-content/uploads/2025/09/03122525/word-image-47403-1-2048x1117.jpeg 2048w, https://img.ai4business.it/wp-content/uploads/2025/09/03122525/word-image-47403-1-156x85.jpeg 156w, https://img.ai4business.it/wp-content/uploads/2025/09/03122525/word-image-47403-1-1024x559.jpeg 1024w, https://img.ai4business.it/wp-content/uploads/2025/09/03122525/word-image-47403-1-lq.jpeg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

report verizon
La customer experience con AI fa progressi, ma i benefici  per i clienti sono limitati
03 Set 2025
di Roberto Cosentino
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<img width="768" height="497" src="https://img.ai4business.it/wp-content/uploads/2025/07/11104647/word-image-46185-1-768x497.jpg" class="card-responsive-img fit-img" alt="Alexa Plus" decoding="async" loading="lazy" srcset="https://img.ai4business.it/wp-content/uploads/2025/07/11104647/word-image-46185-1-768x497.jpg 768w, https://img.ai4business.it/wp-content/uploads/2025/07/11104647/word-image-46185-1-136x88.jpg 136w, https://img.ai4business.it/wp-content/uploads/2025/07/11104647/word-image-46185-1-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2025/07/11104647/word-image-46185-1.jpg 850w" sizes="auto, (max-width: 768px) 100vw, 768px" data-eio="l" />

approfondimento
Alexa Plus: l'assistente Amazon che migliora la customer experience con l'AI
11 Lug 2025
di Gioele Fierro
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<img width="768" height="675" src="https://img.ai4business.it/wp-content/uploads/2025/06/20131606/image-25-768x675.png" class="card-responsive-img fit-img" alt="customer experience AI" decoding="async" loading="lazy" srcset="https://img.ai4business.it/wp-content/uploads/2025/06/20131606/image-25-768x675.png 768w, https://img.ai4business.it/wp-content/uploads/2025/06/20131606/image-25-820x720.png 820w, https://img.ai4business.it/wp-content/uploads/2025/06/20131606/image-25-100x88.png 100w, https://img.ai4business.it/wp-content/uploads/2025/06/20131606/image-25-874x768.png 874w, https://img.ai4business.it/wp-content/uploads/2025/06/20131606/image-25-lq.png 30w, https://img.ai4business.it/wp-content/uploads/2025/06/20131606/image-25.png 904w" sizes="auto, (max-width: 768px) 100vw, 768px" data-eio="l" />

ANALISI
Customer experience: oltre metà degli italiani utilizza l'AI
20 Giu 2025
di Giovanni Clericò
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<img width="768" height="403" src="https://img.ai4business.it/wp-content/uploads/2025/06/18113050/IT-Priorities-2025-768x403.png" class="card-responsive-img fit-img" alt="AI Italia Colt" decoding="async" loading="lazy" srcset="https://img.ai4business.it/wp-content/uploads/2025/06/18113050/IT-Priorities-2025-768x403.png 768w, https://img.ai4business.it/wp-content/uploads/2025/06/18113050/IT-Priorities-2025-156x82.png 156w, https://img.ai4business.it/wp-content/uploads/2025/06/18113050/IT-Priorities-2025-1024x538.png 1024w, https://img.ai4business.it/wp-content/uploads/2025/06/18113050/IT-Priorities-2025-lq.png 30w, https://img.ai4business.it/wp-content/uploads/2025/06/18113050/IT-Priorities-2025.png 1200w" sizes="auto, (max-width: 768px) 100vw, 768px" data-eio="l" />

studio colt italia
AI, investimenti in crescita: un quarto delle aziende italiane supera i 750mila dollari all’anno
18 Giu 2025
di Giovanni Clericò
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<img width="768" height="405" src="https://img.ai4business.it/wp-content/uploads/2025/06/17144657/AI-banking-768x405.jpg" class="card-responsive-img fit-img" alt="Ai banking big data" decoding="async" loading="lazy" srcset="https://img.ai4business.it/wp-content/uploads/2025/06/17144657/AI-banking-768x405.jpg 768w, https://img.ai4business.it/wp-content/uploads/2025/06/17144657/AI-banking-1280x674.jpg 1280w, https://img.ai4business.it/wp-content/uploads/2025/06/17144657/AI-banking-1920x1012.jpg 1920w, https://img.ai4business.it/wp-content/uploads/2025/06/17144657/AI-banking-1536x809.jpg 1536w, https://img.ai4business.it/wp-content/uploads/2025/06/17144657/AI-banking-2048x1079.jpg 2048w, https://img.ai4business.it/wp-content/uploads/2025/06/17144657/AI-banking-156x82.jpg 156w, https://img.ai4business.it/wp-content/uploads/2025/06/17144657/AI-banking-1024x539.jpg 1024w, https://img.ai4business.it/wp-content/uploads/2025/06/17144657/AI-banking-lq.jpg 30w" sizes="auto, (max-width: 768px) 100vw, 768px" data-eio="l" />

ANALISI
AI banking e big data: i nuovi scenari tra innovazione ed efficienza
18 Giu 2025
di Piergiorgio Stano, Data, Analytics & AI Lead di BearingPoint Italia
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<img width="768" height="432" src="https://img.ai4business.it/wp-content/uploads/2025/06/10115657/Logistica-efficiente-768x432.jpg" class="card-responsive-img fit-img" alt="Logistica efficiente" decoding="async" loading="lazy" srcset="https://img.ai4business.it/wp-content/uploads/2025/06/10115657/Logistica-efficiente-768x432.jpg 768w, https://img.ai4business.it/wp-content/uploads/2025/06/10115657/Logistica-efficiente-1280x720.jpg 1280w, https://img.ai4business.it/wp-content/uploads/2025/06/10115657/Logistica-efficiente-156x88.jpg 156w, https://img.ai4business.it/wp-content/uploads/2025/06/10115657/Logistica-efficiente-1536x864.jpg 1536w, https://img.ai4business.it/wp-content/uploads/2025/06/10115657/Logistica-efficiente-640x360.jpg 640w, https://img.ai4business.it/wp-content/uploads/2025/06/10115657/Logistica-efficiente-1024x576.jpg 1024w, https://img.ai4business.it/wp-content/uploads/2025/06/10115657/Logistica-efficiente-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2025/06/10115657/Logistica-efficiente.jpg 1920w" sizes="auto, (max-width: 768px) 100vw, 768px" data-eio="l" />

ANALISI
Logistica efficiente: AI e automazione per una supply chain integrata. L'esempio di Amazon
10 Giu 2025
di Roberto Cosentino
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<img width="617" height="828" src="https://img.ai4business.it/wp-content/uploads/2025/06/06171756/image-6.png" class="card-responsive-img fit-img" alt="GenAI customer experience" decoding="async" loading="lazy" srcset="https://img.ai4business.it/wp-content/uploads/2025/06/06171756/image-6.png 617w, https://img.ai4business.it/wp-content/uploads/2025/06/06171756/image-6-537x720.png 537w, https://img.ai4business.it/wp-content/uploads/2025/06/06171756/image-6-66x88.png 66w, https://img.ai4business.it/wp-content/uploads/2025/06/06171756/image-6-572x768.png 572w, https://img.ai4business.it/wp-content/uploads/2025/06/06171756/image-6-lq.png 30w" sizes="auto, (max-width: 617px) 100vw, 617px" data-eio="l" />

studio konecta bcg
GenAI nella customer experience: i cinque miti da sfatare
06 Giu 2025
di Alessandra Castelli
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<img width="568" height="319" src="https://img.ai4business.it/wp-content/uploads/2023/07/14162217/SAP-AI.jpg" class="card-responsive-img fit-img" alt="Capgemini, Mistral AI e SAP si alleano per portare l’AI generativa nei settori regolamentati" decoding="async" loading="lazy" srcset="https://img.ai4business.it/wp-content/uploads/2023/07/14162217/SAP-AI.jpg 568w, https://img.ai4business.it/wp-content/uploads/2023/07/14162217/SAP-AI-156x88.jpg 156w, https://img.ai4business.it/wp-content/uploads/2023/07/14162217/SAP-AI-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2023/07/14162217/SAP-AI-300x168.jpg 300w" sizes="auto, (max-width: 568px) 100vw, 568px" data-eio="l" />

partnership
Capgemini, Mistral AI e SAP si alleano per portare l’AI generativa nei settori regolamentati
29 Mag 2025
di Redazione 
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