Utility

tecnologia

Quando l’AI inizia a prendere decisioni: come nascono gli agenti

31 Ott 2025

<img width="768" height="421" src="https://img.ai4business.it/wp-content/uploads/2019/10/14134921/Customer-Engagement-Report-Saleforce-Connected-Shoppers-768x421.jpg" class="card-responsive-img fit-img" alt="customer care omnicanale" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2019/10/14134921/Customer-Engagement-Report-Saleforce-Connected-Shoppers-768x421.jpg 768w, https://img.ai4business.it/wp-content/uploads/2019/10/14134921/Customer-Engagement-Report-Saleforce-Connected-Shoppers-156x86.jpg 156w, https://img.ai4business.it/wp-content/uploads/2019/10/14134921/Customer-Engagement-Report-Saleforce-Connected-Shoppers-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2019/10/14134921/Customer-Engagement-Report-Saleforce-Connected-Shoppers-300x165.jpg 300w, https://img.ai4business.it/wp-content/uploads/2019/10/14134921/Customer-Engagement-Report-Saleforce-Connected-Shoppers.jpg 997w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

applicazioni
Customer care omnicanale: dalla frammentazione all’esperienza integrata
20 Ott 2025
di Stefano Dessì
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<img width="768" height="321" src="https://img.ai4business.it/wp-content/uploads/2025/10/08131702/image-16-1-768x321.jpg" class="card-responsive-img fit-img" alt="Super-agenti AI" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2025/10/08131702/image-16-1-768x321.jpg 768w, https://img.ai4business.it/wp-content/uploads/2025/10/08131702/image-16-1-156x65.jpg 156w, https://img.ai4business.it/wp-content/uploads/2025/10/08131702/image-16-1-1024x428.jpg 1024w, https://img.ai4business.it/wp-content/uploads/2025/10/08131702/image-16-1-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2025/10/08131702/image-16-1.jpg 1265w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

studio accenture
Assicurazioni: arriva il “super-agente IA” che unisce umani e algoritmi
08 Ott 2025
di Pierluigi Sandonnini
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<img width="768" height="419" src="https://img.ai4business.it/wp-content/uploads/2025/09/03122525/word-image-47403-1-768x419.jpeg" class="card-responsive-img fit-img" alt="intelligenza artificiale customer experience" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2025/09/03122525/word-image-47403-1-768x419.jpeg 768w, https://img.ai4business.it/wp-content/uploads/2025/09/03122525/word-image-47403-1-1280x698.jpeg 1280w, https://img.ai4business.it/wp-content/uploads/2025/09/03122525/word-image-47403-1-1920x1048.jpeg 1920w, https://img.ai4business.it/wp-content/uploads/2025/09/03122525/word-image-47403-1-1536x838.jpeg 1536w, https://img.ai4business.it/wp-content/uploads/2025/09/03122525/word-image-47403-1-2048x1117.jpeg 2048w, https://img.ai4business.it/wp-content/uploads/2025/09/03122525/word-image-47403-1-156x85.jpeg 156w, https://img.ai4business.it/wp-content/uploads/2025/09/03122525/word-image-47403-1-1024x559.jpeg 1024w, https://img.ai4business.it/wp-content/uploads/2025/09/03122525/word-image-47403-1-lq.jpeg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

report verizon
La customer experience con AI fa progressi, ma i benefici  per i clienti sono limitati
03 Set 2025
di Roberto Cosentino
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<img width="604" height="698" src="https://img.ai4business.it/wp-content/uploads/2025/07/31102559/image-68.jpg" class="card-responsive-img fit-img" alt="Strategia Italiana per le Tecnologie Quantistiche" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2025/07/31102559/image-68.jpg 604w, https://img.ai4business.it/wp-content/uploads/2025/07/31102559/image-68-76x88.jpg 76w, https://img.ai4business.it/wp-content/uploads/2025/07/31102559/image-68-lq.jpg 30w" sizes="(max-width: 604px) 100vw, 604px" data-eio="l" />

normative
Strategia italiana per le tecnologie quantistiche: ecco i punti principali
31 Lug 2025
di Pierluigi Sandonnini
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<img width="728" height="363" src="https://img.ai4business.it/wp-content/uploads/2025/07/02161921/image-15.jpg" class="card-responsive-img fit-img" alt="AI Europa produttività Accenture" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2025/07/02161921/image-15.jpg 728w, https://img.ai4business.it/wp-content/uploads/2025/07/02161921/image-15-156x78.jpg 156w, https://img.ai4business.it/wp-content/uploads/2025/07/02161921/image-15-lq.jpg 30w" sizes="(max-width: 728px) 100vw, 728px" data-eio="l" />

STUDIO ACCENTURE
Come l'AI può diventare una soluzione potenziale per la produttività dell'economia europea
02 Lug 2025
di Pierluigi Sandonnini
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<img width="768" height="432" src="https://img.ai4business.it/wp-content/uploads/2025/05/23124632/image-35-1-768x432.jpg" class="card-responsive-img fit-img" alt="RoboCopilot" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2025/05/23124632/image-35-1-768x432.jpg 768w, https://img.ai4business.it/wp-content/uploads/2025/05/23124632/image-35-1-156x88.jpg 156w, https://img.ai4business.it/wp-content/uploads/2025/05/23124632/image-35-1-640x360.jpg 640w, https://img.ai4business.it/wp-content/uploads/2025/05/23124632/image-35-1-1024x576.jpg 1024w, https://img.ai4business.it/wp-content/uploads/2025/05/23124632/image-35-1-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2025/05/23124632/image-35-1.jpg 1280w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

ROBOTICA
RoboCopilot, ecco il robot che impara imitando l'uomo
23 Mag 2025
di Pierluigi Sandonnini
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<img width="768" height="314" src="https://img.ai4business.it/wp-content/uploads/2025/04/04115158/image-14-768x314.jpg" class="card-responsive-img fit-img" alt="Osservatorio Extended Reality Metaverse" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2025/04/04115158/image-14-768x314.jpg 768w, https://img.ai4business.it/wp-content/uploads/2025/04/04115158/image-14-1280x524.jpg 1280w, https://img.ai4business.it/wp-content/uploads/2025/04/04115158/image-14-1536x628.jpg 1536w, https://img.ai4business.it/wp-content/uploads/2025/04/04115158/image-14-156x64.jpg 156w, https://img.ai4business.it/wp-content/uploads/2025/04/04115158/image-14-1024x419.jpg 1024w, https://img.ai4business.it/wp-content/uploads/2025/04/04115158/image-14-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2025/04/04115158/image-14.jpg 1899w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Osservatorio polimi
Tecnologie XR: nel 2024, in Italia, avviati 123 nuovi progetti (-9% rispetto al 2023), in particolare nei settori retail, finanza e automotive
04 Apr 2025
di Pierluigi Sandonnini
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<img width="768" height="512" src="https://img.ai4business.it/wp-content/uploads/2017/11/13204502/Robotic-Process-Automation-768x512.jpg" class="card-responsive-img fit-img" alt="Osservatorio" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2017/11/13204502/Robotic-Process-Automation-768x512.jpg 768w, https://img.ai4business.it/wp-content/uploads/2017/11/13204502/Robotic-Process-Automation-132x88.jpg 132w, https://img.ai4business.it/wp-content/uploads/2017/11/13204502/Robotic-Process-Automation-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2017/11/13204502/Robotic-Process-Automation-300x200.jpg 300w, https://img.ai4business.it/wp-content/uploads/2017/11/13204502/Robotic-Process-Automation.jpg 1000w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Osservatorio polimi
Il 40% delle aziende italiane utilizza la RPA, ma solo il 23% integra l'AI. Le PMI sono in ritardo
11 Mar 2025
di Pierluigi Sandonnini
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