Customer Service

<img width="768" height="384" src="https://img.ai4business.it/wp-content/uploads/2025/01/21183845/Gen-AI-Workers_Medium-768x384.jpg" class="card-responsive-img fit-img" alt="guida modelli AI" decoding="async" fetchpriority="high" srcset="https://img.ai4business.it/wp-content/uploads/2025/01/21183845/Gen-AI-Workers_Medium-768x384.jpg 768w, https://img.ai4business.it/wp-content/uploads/2025/01/21183845/Gen-AI-Workers_Medium-1280x640.jpg 1280w, https://img.ai4business.it/wp-content/uploads/2025/01/21183845/Gen-AI-Workers_Medium-156x78.jpg 156w, https://img.ai4business.it/wp-content/uploads/2025/01/21183845/Gen-AI-Workers_Medium-1024x512.jpg 1024w, https://img.ai4business.it/wp-content/uploads/2025/01/21183845/Gen-AI-Workers_Medium-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2025/01/21183845/Gen-AI-Workers_Medium.jpg 1400w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

guida
Oltre ChatGPT: 8 tipologie di modelli AI da conoscere nel 2025
23 Giu 2025
di Pierluigi Sandonnini
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<img width="768" height="356" src="https://img.ai4business.it/wp-content/uploads/2025/06/19111725/image-20-768x356.png" class="card-responsive-img fit-img" alt="Claude Desktop" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2025/06/19111725/image-20-768x356.png 768w, https://img.ai4business.it/wp-content/uploads/2025/06/19111725/image-20-1280x594.png 1280w, https://img.ai4business.it/wp-content/uploads/2025/06/19111725/image-20-1536x713.png 1536w, https://img.ai4business.it/wp-content/uploads/2025/06/19111725/image-20-156x72.png 156w, https://img.ai4business.it/wp-content/uploads/2025/06/19111725/image-20-1024x475.png 1024w, https://img.ai4business.it/wp-content/uploads/2025/06/19111725/image-20-lq.png 30w, https://img.ai4business.it/wp-content/uploads/2025/06/19111725/image-20.png 1745w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

approfondimento
Claude Desktop, cos’è, come funziona, perché usarlo
19 Giu 2025
di Paolo Dalprato
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<img width="768" height="401" src="https://img.ai4business.it/wp-content/uploads/2025/05/19123116/intake-e-orchestration-AI-768x401.jpg" class="card-responsive-img fit-img" alt="Gartner AI agentica" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2025/05/19123116/intake-e-orchestration-AI-768x401.jpg 768w, https://img.ai4business.it/wp-content/uploads/2025/05/19123116/intake-e-orchestration-AI-1280x669.jpg 1280w, https://img.ai4business.it/wp-content/uploads/2025/05/19123116/intake-e-orchestration-AI-1920x1003.jpg 1920w, https://img.ai4business.it/wp-content/uploads/2025/05/19123116/intake-e-orchestration-AI-1536x803.jpg 1536w, https://img.ai4business.it/wp-content/uploads/2025/05/19123116/intake-e-orchestration-AI-156x82.jpg 156w, https://img.ai4business.it/wp-content/uploads/2025/05/19123116/intake-e-orchestration-AI-1024x535.jpg 1024w, https://img.ai4business.it/wp-content/uploads/2025/05/19123116/intake-e-orchestration-AI-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2025/05/19123116/intake-e-orchestration-AI.jpg 2002w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

TECNOLOGIE
Intake e orchestration: verso un procurement di nuova generazione guidato dall’AI
19 Mag 2025
di Daniele Civini
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<img width="768" height="460" src="https://img.ai4business.it/wp-content/uploads/2025/01/14172454/shutterstock_2537656061_AI-768x460.jpg" class="card-responsive-img fit-img" alt="agenti AI assistenti virtuali" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2025/01/14172454/shutterstock_2537656061_AI-768x460.jpg 768w, https://img.ai4business.it/wp-content/uploads/2025/01/14172454/shutterstock_2537656061_AI-147x88.jpg 147w, https://img.ai4business.it/wp-content/uploads/2025/01/14172454/shutterstock_2537656061_AI-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2025/01/14172454/shutterstock_2537656061_AI.jpg 1000w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

AI generativa
L’evoluzione degli agenti AI: da assistenti virtuali a "lavoratori autonomi"
09 Mag 2025
di Giovanni Clericò
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<img width="768" height="433" src="https://img.ai4business.it/wp-content/uploads/2023/12/06192701/Gemini-768x433.jpg" class="card-responsive-img fit-img" alt="guida modelli AI" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2023/12/06192701/Gemini-768x433.jpg 768w, https://img.ai4business.it/wp-content/uploads/2023/12/06192701/Gemini-1277x720.jpg 1277w, https://img.ai4business.it/wp-content/uploads/2023/12/06192701/Gemini-156x88.jpg 156w, https://img.ai4business.it/wp-content/uploads/2023/12/06192701/Gemini-1536x866.jpg 1536w, https://img.ai4business.it/wp-content/uploads/2023/12/06192701/Gemini-640x360.jpg 640w, https://img.ai4business.it/wp-content/uploads/2023/12/06192701/Gemini-1024x577.jpg 1024w, https://img.ai4business.it/wp-content/uploads/2023/12/06192701/Gemini-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2023/12/06192701/Gemini.jpg 1600w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

approfondimento
Google Gemini, cos’è: come sfruttare il potenziale dell’AI in azienda
09 Mag 2025
di Andrea Viliotti
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<img width="768" height="338" src="https://img.ai4business.it/wp-content/uploads/2025/03/07123947/shutterstock_2582185805-lavoro-768x338.jpg" class="card-responsive-img fit-img" alt="job curator" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2025/03/07123947/shutterstock_2582185805-lavoro-768x338.jpg 768w, https://img.ai4business.it/wp-content/uploads/2025/03/07123947/shutterstock_2582185805-lavoro-156x69.jpg 156w, https://img.ai4business.it/wp-content/uploads/2025/03/07123947/shutterstock_2582185805-lavoro-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2025/03/07123947/shutterstock_2582185805-lavoro.jpg 1000w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

ANALISI
Chatbot generativi e lavoro: l’impatto economico (per ora) è quasi nullo
06 Mag 2025
di Pierluigi Sandonnini
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<img width="768" height="438" src="https://img.ai4business.it/wp-content/uploads/2025/04/30131048/image-120-10-768x438.jpg" class="card-responsive-img fit-img" alt="LlamaCon Zuckerberg Nadella" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2025/04/30131048/image-120-10-768x438.jpg 768w, https://img.ai4business.it/wp-content/uploads/2025/04/30131048/image-120-10-1262x720.jpg 1262w, https://img.ai4business.it/wp-content/uploads/2025/04/30131048/image-120-10-156x88.jpg 156w, https://img.ai4business.it/wp-content/uploads/2025/04/30131048/image-120-10-1536x876.jpg 1536w, https://img.ai4business.it/wp-content/uploads/2025/04/30131048/image-120-10-154x88.jpg 154w, https://img.ai4business.it/wp-content/uploads/2025/04/30131048/image-120-10-1024x584.jpg 1024w, https://img.ai4business.it/wp-content/uploads/2025/04/30131048/image-120-10-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2025/04/30131048/image-120-10.jpg 1713w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

eventi
Meta LlamaCon: tutto quello che c’è da sapere sul primo evento dedicato agli sviluppatori AI
30 Apr 2025
di Alessandra Castelli
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<img width="768" height="394" src="https://img.ai4business.it/wp-content/uploads/2024/08/09131114/shutterstock_2478290713-AI-marketing-768x394.jpg" class="card-responsive-img fit-img" alt="startup AI" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2024/08/09131114/shutterstock_2478290713-AI-marketing-768x394.jpg 768w, https://img.ai4business.it/wp-content/uploads/2024/08/09131114/shutterstock_2478290713-AI-marketing-156x80.jpg 156w, https://img.ai4business.it/wp-content/uploads/2024/08/09131114/shutterstock_2478290713-AI-marketing-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2024/08/09131114/shutterstock_2478290713-AI-marketing.jpg 1000w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

ANALISI
AI generativa e conversazionale: per innovare la customer experience servono entrambe
01 Apr 2025
di Josef Nowak
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<img width="768" height="432" src="https://img.ai4business.it/wp-content/uploads/2025/03/25165105/image-70-768x432.jpg" class="card-responsive-img fit-img" alt="image" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2025/03/25165105/image-70-768x432.jpg 768w, https://img.ai4business.it/wp-content/uploads/2025/03/25165105/image-70-1280x720.jpg 1280w, https://img.ai4business.it/wp-content/uploads/2025/03/25165105/image-70-156x88.jpg 156w, https://img.ai4business.it/wp-content/uploads/2025/03/25165105/image-70-1536x864.jpg 1536w, https://img.ai4business.it/wp-content/uploads/2025/03/25165105/image-70-640x360.jpg 640w, https://img.ai4business.it/wp-content/uploads/2025/03/25165105/image-70-1024x576.jpg 1024w, https://img.ai4business.it/wp-content/uploads/2025/03/25165105/image-70-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2025/03/25165105/image-70.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

tecnologia
OpenAI rende disponibili via API modelli vocali di nuova generazione
25 Mar 2025
di Redazione 
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<img width="768" height="432" src="https://img.ai4business.it/wp-content/uploads/2025/03/21181637/image-62-1-768x432.jpg" class="card-responsive-img fit-img" alt="Nvidia supremazia AI" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2025/03/21181637/image-62-1-768x432.jpg 768w, https://img.ai4business.it/wp-content/uploads/2025/03/21181637/image-62-1-1280x720.jpg 1280w, https://img.ai4business.it/wp-content/uploads/2025/03/21181637/image-62-1-156x88.jpg 156w, https://img.ai4business.it/wp-content/uploads/2025/03/21181637/image-62-1-1536x864.jpg 1536w, https://img.ai4business.it/wp-content/uploads/2025/03/21181637/image-62-1-640x360.jpg 640w, https://img.ai4business.it/wp-content/uploads/2025/03/21181637/image-62-1-1024x576.jpg 1024w, https://img.ai4business.it/wp-content/uploads/2025/03/21181637/image-62-1-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2025/03/21181637/image-62-1.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

tecnologia
Nvidia Llama Nemotron, suite di modelli di AI Agentica
21 Mar 2025
di Redazione 
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