customer journey

<img width="768" height="576" src="https://img.ai4business.it/wp-content/uploads/2023/01/15212224/word-image-14167-2-768x576.jpeg" class="card-responsive-img fit-img" alt="AI" decoding="async" fetchpriority="high" srcset="https://img.ai4business.it/wp-content/uploads/2023/01/15212224/word-image-14167-2-768x576.jpeg 768w, https://img.ai4business.it/wp-content/uploads/2023/01/15212224/word-image-14167-2-960x720.jpeg 960w, https://img.ai4business.it/wp-content/uploads/2023/01/15212224/word-image-14167-2-117x88.jpeg 117w, https://img.ai4business.it/wp-content/uploads/2023/01/15212224/word-image-14167-2-1024x768.jpeg 1024w, https://img.ai4business.it/wp-content/uploads/2023/01/15212224/word-image-14167-2-lq.jpeg 30w, https://img.ai4business.it/wp-content/uploads/2023/01/15212224/word-image-14167-2-300x225.jpeg 300w, https://img.ai4business.it/wp-content/uploads/2023/01/15212224/word-image-14167-2-678x509.jpeg 678w, https://img.ai4business.it/wp-content/uploads/2023/01/15212224/word-image-14167-2-326x245.jpeg 326w, https://img.ai4business.it/wp-content/uploads/2023/01/15212224/word-image-14167-2-80x60.jpeg 80w, https://img.ai4business.it/wp-content/uploads/2023/01/15212224/word-image-14167-2.jpeg 1200w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Scenari
Human-centered AI: come progettare sistemi di AI incentrati sull’uomo
25 Mag 2023
di Mara Pometti
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<img width="768" height="432" src="https://img.ai4business.it/wp-content/uploads/2022/12/15201045/MicrosoftTeams-image-768x432.jpg" class="card-responsive-img fit-img" alt="voicebot" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2022/12/15201045/MicrosoftTeams-image-768x432.jpg 768w, https://img.ai4business.it/wp-content/uploads/2022/12/15201045/MicrosoftTeams-image-1280x720.jpg 1280w, https://img.ai4business.it/wp-content/uploads/2022/12/15201045/MicrosoftTeams-image-156x88.jpg 156w, https://img.ai4business.it/wp-content/uploads/2022/12/15201045/MicrosoftTeams-image-1536x864.jpg 1536w, https://img.ai4business.it/wp-content/uploads/2022/12/15201045/MicrosoftTeams-image-640x360.jpg 640w, https://img.ai4business.it/wp-content/uploads/2022/12/15201045/MicrosoftTeams-image-1024x576.jpg 1024w, https://img.ai4business.it/wp-content/uploads/2022/12/15201045/MicrosoftTeams-image-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2022/12/15201045/MicrosoftTeams-image-300x169.jpg 300w, https://img.ai4business.it/wp-content/uploads/2022/12/15201045/MicrosoftTeams-image-678x381.jpg 678w, https://img.ai4business.it/wp-content/uploads/2022/12/15201045/MicrosoftTeams-image.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

VENDOR POINT OF VIEW
Identificazione automatica e sistemi IVR nel contact center
15 Dic 2022
di Laura Monsini
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<img width="768" height="405" src="https://img.ai4business.it/wp-content/uploads/2022/11/15181703/ai_frctal_wave-768x405.jpg" class="card-responsive-img fit-img" alt="digital immune system" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2022/11/15181703/ai_frctal_wave-768x405.jpg 768w, https://img.ai4business.it/wp-content/uploads/2022/11/15181703/ai_frctal_wave-156x82.jpg 156w, https://img.ai4business.it/wp-content/uploads/2022/11/15181703/ai_frctal_wave-1024x540.jpg 1024w, https://img.ai4business.it/wp-content/uploads/2022/11/15181703/ai_frctal_wave-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2022/11/15181703/ai_frctal_wave-300x158.jpg 300w, https://img.ai4business.it/wp-content/uploads/2022/11/15181703/ai_frctal_wave.jpg 1200w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Approfondimento
Hyperautomation e hyperintelligence, cosa sono, a cosa servono
11 Nov 2022
di Angela Sebastianelli
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<img width="768" height="512" src="https://img.ai4business.it/wp-content/uploads/2022/03/15073501/Meta-Zuckerberg-1-768x512.jpg" class="card-responsive-img fit-img" alt="meta AI" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2022/03/15073501/Meta-Zuckerberg-1-768x512.jpg 768w, https://img.ai4business.it/wp-content/uploads/2022/03/15073501/Meta-Zuckerberg-1-132x88.jpg 132w, https://img.ai4business.it/wp-content/uploads/2022/03/15073501/Meta-Zuckerberg-1-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2022/03/15073501/Meta-Zuckerberg-1-300x200.jpg 300w, https://img.ai4business.it/wp-content/uploads/2022/03/15073501/Meta-Zuckerberg-1.jpg 800w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
Dal Web 3.0 al metaverso, come si evolveranno le tecnologie
22 Giu 2022
di Lorenzo Montagna
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<img width="768" height="432" src="https://img.ai4business.it/wp-content/uploads/2021/04/14225324/4823-768x432.jpg" class="card-responsive-img fit-img" alt="banking" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2021/04/14225324/4823-768x432.jpg 768w, https://img.ai4business.it/wp-content/uploads/2021/04/14225324/4823-1280x720.jpg 1280w, https://img.ai4business.it/wp-content/uploads/2021/04/14225324/4823-156x88.jpg 156w, https://img.ai4business.it/wp-content/uploads/2021/04/14225324/4823-1536x864.jpg 1536w, https://img.ai4business.it/wp-content/uploads/2021/04/14225324/4823-640x360.jpg 640w, https://img.ai4business.it/wp-content/uploads/2021/04/14225324/4823-1024x576.jpg 1024w, https://img.ai4business.it/wp-content/uploads/2021/04/14225324/4823-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2021/04/14225324/4823-300x169.jpg 300w, https://img.ai4business.it/wp-content/uploads/2021/04/14225324/4823-678x381.jpg 678w, https://img.ai4business.it/wp-content/uploads/2021/04/14225324/4823.jpg 1921w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
Intelligenza artificiale, perché è così importante per il mondo del banking
19 Apr 2021
di Gianluigi Torchiani
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<img width="768" height="487" src="https://img.ai4business.it/wp-content/uploads/2021/01/14195430/chatbot-4071274_1920-768x487.jpg" class="card-responsive-img fit-img" alt="Come l’AI conversazionale può essere impiegata per migliorare la user experience in una banca" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2021/01/14195430/chatbot-4071274_1920-768x487.jpg 768w, https://img.ai4business.it/wp-content/uploads/2021/01/14195430/chatbot-4071274_1920-1136x720.jpg 1136w, https://img.ai4business.it/wp-content/uploads/2021/01/14195430/chatbot-4071274_1920-1704x1080.jpg 1704w, https://img.ai4business.it/wp-content/uploads/2021/01/14195430/chatbot-4071274_1920-1536x974.jpg 1536w, https://img.ai4business.it/wp-content/uploads/2021/01/14195430/chatbot-4071274_1920-139x88.jpg 139w, https://img.ai4business.it/wp-content/uploads/2021/01/14195430/chatbot-4071274_1920-1024x649.jpg 1024w, https://img.ai4business.it/wp-content/uploads/2021/01/14195430/chatbot-4071274_1920-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2021/01/14195430/chatbot-4071274_1920-300x190.jpg 300w, https://img.ai4business.it/wp-content/uploads/2021/01/14195430/chatbot-4071274_1920.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
Come l’AI conversazionale può essere impiegata per migliorare la user experience in una banca
18 Gen 2021
di Giampiero Giachetto Mena
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<img width="768" height="432" src="https://img.ai4business.it/wp-content/uploads/2020/11/14182601/Intesa-IBM-768x432.jpg" class="card-responsive-img fit-img" alt="Ai occupazione" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2020/11/14182601/Intesa-IBM-768x432.jpg 768w, https://img.ai4business.it/wp-content/uploads/2020/11/14182601/Intesa-IBM-1280x720.jpg 1280w, https://img.ai4business.it/wp-content/uploads/2020/11/14182601/Intesa-IBM-156x88.jpg 156w, https://img.ai4business.it/wp-content/uploads/2020/11/14182601/Intesa-IBM-1536x864.jpg 1536w, https://img.ai4business.it/wp-content/uploads/2020/11/14182601/Intesa-IBM-640x360.jpg 640w, https://img.ai4business.it/wp-content/uploads/2020/11/14182601/Intesa-IBM-1024x576.jpg 1024w, https://img.ai4business.it/wp-content/uploads/2020/11/14182601/Intesa-IBM-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2020/11/14182601/Intesa-IBM-300x169.jpg 300w, https://img.ai4business.it/wp-content/uploads/2020/11/14182601/Intesa-IBM-678x381.jpg 678w, https://img.ai4business.it/wp-content/uploads/2020/11/14182601/Intesa-IBM.jpg 1921w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
Il vantaggio dell'AI nelle operation
26 Nov 2020
di Domenico Aliperto
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<img width="768" height="432" src="https://img.ai4business.it/wp-content/uploads/2018/09/14050249/Machine-Learning-per-efficienza-dei-processi-di-business-e1661959520100-768x432.jpg" class="card-responsive-img fit-img" alt="machine learning aziende" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2018/09/14050249/Machine-Learning-per-efficienza-dei-processi-di-business-e1661959520100-768x432.jpg 768w, https://img.ai4business.it/wp-content/uploads/2018/09/14050249/Machine-Learning-per-efficienza-dei-processi-di-business-e1661959520100-1280x720.jpg 1280w, https://img.ai4business.it/wp-content/uploads/2018/09/14050249/Machine-Learning-per-efficienza-dei-processi-di-business-e1661959520100-1918x1080.jpg 1918w, https://img.ai4business.it/wp-content/uploads/2018/09/14050249/Machine-Learning-per-efficienza-dei-processi-di-business-e1661959520100-156x88.jpg 156w, https://img.ai4business.it/wp-content/uploads/2018/09/14050249/Machine-Learning-per-efficienza-dei-processi-di-business-e1661959520100-1536x865.jpg 1536w, https://img.ai4business.it/wp-content/uploads/2018/09/14050249/Machine-Learning-per-efficienza-dei-processi-di-business-e1661959520100-640x360.jpg 640w, https://img.ai4business.it/wp-content/uploads/2018/09/14050249/Machine-Learning-per-efficienza-dei-processi-di-business-e1661959520100-1024x577.jpg 1024w, https://img.ai4business.it/wp-content/uploads/2018/09/14050249/Machine-Learning-per-efficienza-dei-processi-di-business-e1661959520100-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2018/09/14050249/Machine-Learning-per-efficienza-dei-processi-di-business-e1661959520100-300x169.jpg 300w, https://img.ai4business.it/wp-content/uploads/2018/09/14050249/Machine-Learning-per-efficienza-dei-processi-di-business-e1661959520100-678x381.jpg 678w, https://img.ai4business.it/wp-content/uploads/2018/09/14050249/Machine-Learning-per-efficienza-dei-processi-di-business-e1661959520100.jpg 1980w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
Il machine learning contro le frodi assuntive nelle assicurazioni
28 Ago 2020
di Milo Faccenda
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<img width="640" height="426" src="https://img.ai4business.it/wp-content/uploads/2019/10/14134837/machine-learning-4129175_640.jpg" class="card-responsive-img fit-img" alt="machine learning deep learning" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2019/10/14134837/machine-learning-4129175_640.jpg 640w, https://img.ai4business.it/wp-content/uploads/2019/10/14134837/machine-learning-4129175_640-132x88.jpg 132w, https://img.ai4business.it/wp-content/uploads/2019/10/14134837/machine-learning-4129175_640-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2019/10/14134837/machine-learning-4129175_640-300x200.jpg 300w" sizes="(max-width: 640px) 100vw, 640px" data-eio="l" />
Come l’intelligenza artificiale può migliorare il servizio clienti
20 Lug 2020
di Claudio Di Biase
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<img width="768" height="446" src="https://img.ai4business.it/wp-content/uploads/2019/08/14123505/Almawave-Intelligenza-Artificiale-Tendenze-e-valore-di-Business-768x446.jpg" class="card-responsive-img fit-img" alt="AI responsabilità civile" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2019/08/14123505/Almawave-Intelligenza-Artificiale-Tendenze-e-valore-di-Business-768x446.jpg 768w, https://img.ai4business.it/wp-content/uploads/2019/08/14123505/Almawave-Intelligenza-Artificiale-Tendenze-e-valore-di-Business-1240x720.jpg 1240w, https://img.ai4business.it/wp-content/uploads/2019/08/14123505/Almawave-Intelligenza-Artificiale-Tendenze-e-valore-di-Business-1536x892.jpg 1536w, https://img.ai4business.it/wp-content/uploads/2019/08/14123505/Almawave-Intelligenza-Artificiale-Tendenze-e-valore-di-Business-152x88.jpg 152w, https://img.ai4business.it/wp-content/uploads/2019/08/14123505/Almawave-Intelligenza-Artificiale-Tendenze-e-valore-di-Business-1024x595.jpg 1024w, https://img.ai4business.it/wp-content/uploads/2019/08/14123505/Almawave-Intelligenza-Artificiale-Tendenze-e-valore-di-Business-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2019/08/14123505/Almawave-Intelligenza-Artificiale-Tendenze-e-valore-di-Business-300x174.jpg 300w, https://img.ai4business.it/wp-content/uploads/2019/08/14123505/Almawave-Intelligenza-Artificiale-Tendenze-e-valore-di-Business.jpg 1574w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
Intelligenza Artificiale, quali sono i nuovi trend? E cosa porta davvero valore per il business?
02 Set 2019
di Arianna Leonardi
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