customer experience

analisi
Customer experience predittiva: come anticipare bisogni e comportamenti dei clienti

29 Mag 2026
<img width="768" height="467" src="https://img.ai4business.it/wp-content/uploads/2026/02/20105728/immagine-che-contiene-interno-computer-uffici-c-768x467.jpeg" class="card-responsive-img fit-img" alt="lavoro aziende AI" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2026/02/20105728/immagine-che-contiene-interno-computer-uffici-c-768x467.jpeg 768w, https://img.ai4business.it/wp-content/uploads/2026/02/20105728/immagine-che-contiene-interno-computer-uffici-c-1183x720.jpeg 1183w, https://img.ai4business.it/wp-content/uploads/2026/02/20105728/immagine-che-contiene-interno-computer-uffici-c-145x88.jpeg 145w, https://img.ai4business.it/wp-content/uploads/2026/02/20105728/immagine-che-contiene-interno-computer-uffici-c-1024x623.jpeg 1024w, https://img.ai4business.it/wp-content/uploads/2026/02/20105728/immagine-che-contiene-interno-computer-uffici-c-lq.jpeg 30w, https://img.ai4business.it/wp-content/uploads/2026/02/20105728/immagine-che-contiene-interno-computer-uffici-c.jpeg 1471w" data-eio="l" />

analisi
AI, licenziare o no? Il dubbio rovente delle aziende è una domanda sbagliata
07 Mag 2026
di Alessandro Longo
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<img width="768" height="426" src="https://img.ai4business.it/wp-content/uploads/2026/05/image-13-768x426.png" class="card-responsive-img fit-img" alt="KPMG AI imprese" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2026/05/image-13-768x426.png 768w, https://img.ai4business.it/wp-content/uploads/2026/05/image-13-1280x710.png 1280w, https://img.ai4business.it/wp-content/uploads/2026/05/image-13-156x86.png 156w, https://img.ai4business.it/wp-content/uploads/2026/05/image-13-1024x568.png 1024w, https://img.ai4business.it/wp-content/uploads/2026/05/image-13-lq.png 30w, https://img.ai4business.it/wp-content/uploads/2026/05/image-13.png 1389w" data-eio="l" />

report KPMG
AI nelle imprese: il nodo è l’esecuzione e l’assenza di ROI misurabile
06 Mag 2026
di Alessandra Castelli
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<img width="768" height="432" src="https://img.ai4business.it/wp-content/uploads/2026/04/image-138-768x432.png" class="card-responsive-img fit-img" alt="Amazon connect" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2026/04/image-138-768x432.png 768w, https://img.ai4business.it/wp-content/uploads/2026/04/image-138-1280x720.png 1280w, https://img.ai4business.it/wp-content/uploads/2026/04/image-138-1920x1080.png 1920w, https://img.ai4business.it/wp-content/uploads/2026/04/image-138-156x88.png 156w, https://img.ai4business.it/wp-content/uploads/2026/04/image-138-1536x864.png 1536w, https://img.ai4business.it/wp-content/uploads/2026/04/image-138-640x360.png 640w, https://img.ai4business.it/wp-content/uploads/2026/04/image-138-1024x576.png 1024w, https://img.ai4business.it/wp-content/uploads/2026/04/image-138-1040x585.png 1040w, https://img.ai4business.it/wp-content/uploads/2026/04/image-138-lq.png 30w, https://img.ai4business.it/wp-content/uploads/2026/04/image-138.png 2000w" data-eio="l" />

ai agentica
Amazon Connect: l’AI entra nei processi aziendali
29 Apr 2026
di Alessandra Castelli
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<img width="768" height="349" src="https://img.ai4business.it/wp-content/uploads/2026/04/21092034/image-91-768x349.jpg" class="card-responsive-img fit-img" alt="Adobe AI agent" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2026/04/21092034/image-91-768x349.jpg 768w, https://img.ai4business.it/wp-content/uploads/2026/04/21092034/image-91-1280x582.jpg 1280w, https://img.ai4business.it/wp-content/uploads/2026/04/21092034/image-91-1536x699.jpg 1536w, https://img.ai4business.it/wp-content/uploads/2026/04/21092034/image-91-156x71.jpg 156w, https://img.ai4business.it/wp-content/uploads/2026/04/21092034/image-91-1024x466.jpg 1024w, https://img.ai4business.it/wp-content/uploads/2026/04/21092034/image-91-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2026/04/21092034/image-91.jpg 1746w" data-eio="l" />

scenari
Adobe lancia CX Enterprise, piattaforma basata su agenti AI
21 Apr 2026
di Pierluigi Sandonnini
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<img width="768" height="429" src="https://img.ai4business.it/wp-content/uploads/2026/04/15160844/word-image-55168-1-768x429.jpeg" class="card-responsive-img fit-img" alt="IDC fiducia AI" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2026/04/15160844/word-image-55168-1-768x429.jpeg 768w, https://img.ai4business.it/wp-content/uploads/2026/04/15160844/word-image-55168-1-1280x714.jpeg 1280w, https://img.ai4business.it/wp-content/uploads/2026/04/15160844/word-image-55168-1-156x88.jpeg 156w, https://img.ai4business.it/wp-content/uploads/2026/04/15160844/word-image-55168-1-1024x572.jpeg 1024w, https://img.ai4business.it/wp-content/uploads/2026/04/15160844/word-image-55168-1-lq.jpeg 30w, https://img.ai4business.it/wp-content/uploads/2026/04/15160844/word-image-55168-1.jpeg 1376w" data-eio="l" />

report SAS-IDC
AI, in Italia cresce l’adozione ma resta aperto il nodo della fiducia
15 Apr 2026
di Roberto Cosentino
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<img width="768" height="432" src="https://img.ai4business.it/wp-content/uploads/2025/03/29133808/Software-Intelligenza-Artificiale-768x432.jpg" class="card-responsive-img fit-img" alt="agentic execution" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2025/03/29133808/Software-Intelligenza-Artificiale-768x432.jpg 768w, https://img.ai4business.it/wp-content/uploads/2025/03/29133808/Software-Intelligenza-Artificiale-1280x720.jpg 1280w, https://img.ai4business.it/wp-content/uploads/2025/03/29133808/Software-Intelligenza-Artificiale-156x88.jpg 156w, https://img.ai4business.it/wp-content/uploads/2025/03/29133808/Software-Intelligenza-Artificiale-1536x864.jpg 1536w, https://img.ai4business.it/wp-content/uploads/2025/03/29133808/Software-Intelligenza-Artificiale-640x360.jpg 640w, https://img.ai4business.it/wp-content/uploads/2025/03/29133808/Software-Intelligenza-Artificiale-1024x576.jpg 1024w, https://img.ai4business.it/wp-content/uploads/2025/03/29133808/Software-Intelligenza-Artificiale-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2025/03/29133808/Software-Intelligenza-Artificiale.jpg 1920w" data-eio="l" />

analisi mckinsey
La fabbrica degli agenti AI: come cambia lo sviluppo software
15 Apr 2026
di Fabio Lalli
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<img width="768" height="1073" src="https://img.ai4business.it/wp-content/uploads/2026/04/10170743/Copertina_Lalli-768x1073.jpg" class="card-responsive-img fit-img" alt="Copertina_Lalli" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2026/04/10170743/Copertina_Lalli-768x1073.jpg 768w, https://img.ai4business.it/wp-content/uploads/2026/04/10170743/Copertina_Lalli-515x720.jpg 515w, https://img.ai4business.it/wp-content/uploads/2026/04/10170743/Copertina_Lalli-773x1080.jpg 773w, https://img.ai4business.it/wp-content/uploads/2026/04/10170743/Copertina_Lalli-1100x1536.jpg 1100w, https://img.ai4business.it/wp-content/uploads/2026/04/10170743/Copertina_Lalli-1466x2048.jpg 1466w, https://img.ai4business.it/wp-content/uploads/2026/04/10170743/Copertina_Lalli-63x88.jpg 63w, https://img.ai4business.it/wp-content/uploads/2026/04/10170743/Copertina_Lalli-550x768.jpg 550w, https://img.ai4business.it/wp-content/uploads/2026/04/10170743/Copertina_Lalli-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2026/04/10170743/Copertina_Lalli.jpg 1910w" data-eio="l" />

libri
Una "Pelle Digitale"’: così l’AI "invisibile" ridisegna il business e il potere
10 Apr 2026
di Stefano Casini
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<img width="768" height="429" src="https://img.ai4business.it/wp-content/uploads/2026/03/25104706/word-image-54168-1-768x429.jpeg" class="card-responsive-img fit-img" alt="Banche retail, perché l’AI agentica può ridurre costi e tempi decisionali" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2026/03/25104706/word-image-54168-1-768x429.jpeg 768w, https://img.ai4business.it/wp-content/uploads/2026/03/25104706/word-image-54168-1-1280x714.jpeg 1280w, https://img.ai4business.it/wp-content/uploads/2026/03/25104706/word-image-54168-1-156x88.jpeg 156w, https://img.ai4business.it/wp-content/uploads/2026/03/25104706/word-image-54168-1-1024x572.jpeg 1024w, https://img.ai4business.it/wp-content/uploads/2026/03/25104706/word-image-54168-1-lq.jpeg 30w, https://img.ai4business.it/wp-content/uploads/2026/03/25104706/word-image-54168-1.jpeg 1376w" data-eio="l" />

report BCG
Banche retail, perché l’AI agentica può ridurre costi e tempi decisionali
25 Mar 2026
di Roberto Cosentino
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