Customer Service

<img width="768" height="384" src="https://img.ai4business.it/wp-content/uploads/2018/07/14035106/shutterstock_678922306-768x384.jpg" class="card-responsive-img fit-img" alt="legge 132/2025 percorso" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" fetchpriority="high" srcset="https://img.ai4business.it/wp-content/uploads/2018/07/14035106/shutterstock_678922306-768x384.jpg 768w, https://img.ai4business.it/wp-content/uploads/2018/07/14035106/shutterstock_678922306-156x78.jpg 156w, https://img.ai4business.it/wp-content/uploads/2018/07/14035106/shutterstock_678922306-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2018/07/14035106/shutterstock_678922306-300x150.jpg 300w, https://img.ai4business.it/wp-content/uploads/2018/07/14035106/shutterstock_678922306.jpg 1000w" data-eio="l" />

report
Capgemini: il 36% delle imprese ha già adottato la Gen AI nei propri processi operativi
25 Lug 2025
di Stefano Casini
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<img width="768" height="432" src="https://img.ai4business.it/wp-content/uploads/2025/07/23113602/image-57-768x432.jpg" class="card-responsive-img fit-img" alt="AI Agentica McKinsey Technology Trends Outlook 2025" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2025/07/23113602/image-57-768x432.jpg 768w, https://img.ai4business.it/wp-content/uploads/2025/07/23113602/image-57-156x88.jpg 156w, https://img.ai4business.it/wp-content/uploads/2025/07/23113602/image-57-640x360.jpg 640w, https://img.ai4business.it/wp-content/uploads/2025/07/23113602/image-57-1024x576.jpg 1024w, https://img.ai4business.it/wp-content/uploads/2025/07/23113602/image-57-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2025/07/23113602/image-57.jpg 1180w" data-eio="l" />

McKinsey outlook 2025
AI Agentica, da trend a "metamorfosi del lavoro"
23 Lug 2025
di Pierluigi Sandonnini
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<img width="768" height="409" src="https://img.ai4business.it/wp-content/uploads/2025/07/18164832/image-56-768x409.png" class="card-responsive-img fit-img" alt="ChatGPT Agent" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2025/07/18164832/image-56-768x409.png 768w, https://img.ai4business.it/wp-content/uploads/2025/07/18164832/image-56-1280x682.png 1280w, https://img.ai4business.it/wp-content/uploads/2025/07/18164832/image-56-156x83.png 156w, https://img.ai4business.it/wp-content/uploads/2025/07/18164832/image-56-1024x545.png 1024w, https://img.ai4business.it/wp-content/uploads/2025/07/18164832/image-56-lq.png 30w, https://img.ai4business.it/wp-content/uploads/2025/07/18164832/image-56.png 1307w" data-eio="l" />

AI generativa
ChatGPT Agent e il nuovo paradigma dell’automazione intelligente per il business
18 Lug 2025
di Roberto Cosentino
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<img width="768" height="768" src="https://img.ai4business.it/wp-content/uploads/2025/06/30174102/shutterstock_2483032321-frigorifero-768x768.jpg" class="card-responsive-img fit-img" alt="Prodotti “AI-powered”" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2025/06/30174102/shutterstock_2483032321-frigorifero-768x768.jpg 768w, https://img.ai4business.it/wp-content/uploads/2025/06/30174102/shutterstock_2483032321-frigorifero-720x720.jpg 720w, https://img.ai4business.it/wp-content/uploads/2025/06/30174102/shutterstock_2483032321-frigorifero-1080x1080.jpg 1080w, https://img.ai4business.it/wp-content/uploads/2025/06/30174102/shutterstock_2483032321-frigorifero-88x88.jpg 88w, https://img.ai4business.it/wp-content/uploads/2025/06/30174102/shutterstock_2483032321-frigorifero-120x120.jpg 120w, https://img.ai4business.it/wp-content/uploads/2025/06/30174102/shutterstock_2483032321-frigorifero-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2025/06/30174102/shutterstock_2483032321-frigorifero.jpg 1536w" data-eio="l" />

ANALISI
Prodotti “AI-powered”: i consumatori si fidano meno, effetto boomerang del marketing
30 Giu 2025
di Alessandra Castelli
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<img width="768" height="384" src="https://img.ai4business.it/wp-content/uploads/2025/01/21183845/Gen-AI-Workers_Medium-768x384.jpg" class="card-responsive-img fit-img" alt="guida modelli AI" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2025/01/21183845/Gen-AI-Workers_Medium-768x384.jpg 768w, https://img.ai4business.it/wp-content/uploads/2025/01/21183845/Gen-AI-Workers_Medium-1280x640.jpg 1280w, https://img.ai4business.it/wp-content/uploads/2025/01/21183845/Gen-AI-Workers_Medium-156x78.jpg 156w, https://img.ai4business.it/wp-content/uploads/2025/01/21183845/Gen-AI-Workers_Medium-1024x512.jpg 1024w, https://img.ai4business.it/wp-content/uploads/2025/01/21183845/Gen-AI-Workers_Medium-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2025/01/21183845/Gen-AI-Workers_Medium.jpg 1400w" data-eio="l" />

guida
Oltre ChatGPT: 8 tipologie di modelli AI da conoscere nel 2025
23 Giu 2025
di Pierluigi Sandonnini
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<img width="768" height="401" src="https://img.ai4business.it/wp-content/uploads/2025/05/19123116/intake-e-orchestration-AI-768x401.jpg" class="card-responsive-img fit-img" alt="Gartner AI agentica" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2025/05/19123116/intake-e-orchestration-AI-768x401.jpg 768w, https://img.ai4business.it/wp-content/uploads/2025/05/19123116/intake-e-orchestration-AI-1280x669.jpg 1280w, https://img.ai4business.it/wp-content/uploads/2025/05/19123116/intake-e-orchestration-AI-1920x1003.jpg 1920w, https://img.ai4business.it/wp-content/uploads/2025/05/19123116/intake-e-orchestration-AI-1536x803.jpg 1536w, https://img.ai4business.it/wp-content/uploads/2025/05/19123116/intake-e-orchestration-AI-156x82.jpg 156w, https://img.ai4business.it/wp-content/uploads/2025/05/19123116/intake-e-orchestration-AI-1024x535.jpg 1024w, https://img.ai4business.it/wp-content/uploads/2025/05/19123116/intake-e-orchestration-AI-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2025/05/19123116/intake-e-orchestration-AI.jpg 2002w" data-eio="l" />

TECNOLOGIE
Intake e orchestration: verso un procurement di nuova generazione guidato dall’AI
19 Mag 2025
di Daniele Civini
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<img width="768" height="460" src="https://img.ai4business.it/wp-content/uploads/2025/01/14172454/shutterstock_2537656061_AI-768x460.jpg" class="card-responsive-img fit-img" alt="L’evoluzione degli agenti AI: da assistenti virtuali a &quot;lavoratori autonomi&quot;" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2025/01/14172454/shutterstock_2537656061_AI-768x460.jpg 768w, https://img.ai4business.it/wp-content/uploads/2025/01/14172454/shutterstock_2537656061_AI-147x88.jpg 147w, https://img.ai4business.it/wp-content/uploads/2025/01/14172454/shutterstock_2537656061_AI-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2025/01/14172454/shutterstock_2537656061_AI.jpg 1000w" data-eio="l" />

AI generativa
L’evoluzione degli agenti AI: da assistenti virtuali a "lavoratori autonomi"
09 Mag 2025
di Giovanni Clericò
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<img width="768" height="433" src="https://img.ai4business.it/wp-content/uploads/2023/12/06192701/Gemini-768x433.jpg" class="card-responsive-img fit-img" alt="guida modelli AI" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2023/12/06192701/Gemini-768x433.jpg 768w, https://img.ai4business.it/wp-content/uploads/2023/12/06192701/Gemini-1277x720.jpg 1277w, https://img.ai4business.it/wp-content/uploads/2023/12/06192701/Gemini-156x88.jpg 156w, https://img.ai4business.it/wp-content/uploads/2023/12/06192701/Gemini-1536x866.jpg 1536w, https://img.ai4business.it/wp-content/uploads/2023/12/06192701/Gemini-640x360.jpg 640w, https://img.ai4business.it/wp-content/uploads/2023/12/06192701/Gemini-1024x577.jpg 1024w, https://img.ai4business.it/wp-content/uploads/2023/12/06192701/Gemini-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2023/12/06192701/Gemini.jpg 1600w" data-eio="l" />

approfondimento
Google Gemini, cos’è: come sfruttare il potenziale dell’AI in azienda
09 Mag 2025
di Andrea Viliotti
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<img width="768" height="338" src="https://img.ai4business.it/wp-content/uploads/2025/03/07123947/shutterstock_2582185805-lavoro-768x338.jpg" class="card-responsive-img fit-img" alt="job curator" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2025/03/07123947/shutterstock_2582185805-lavoro-768x338.jpg 768w, https://img.ai4business.it/wp-content/uploads/2025/03/07123947/shutterstock_2582185805-lavoro-156x69.jpg 156w, https://img.ai4business.it/wp-content/uploads/2025/03/07123947/shutterstock_2582185805-lavoro-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2025/03/07123947/shutterstock_2582185805-lavoro.jpg 1000w" data-eio="l" />

ANALISI
Chatbot generativi e lavoro: l’impatto economico (per ora) è quasi nullo
06 Mag 2025
di Pierluigi Sandonnini
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<img width="768" height="438" src="https://img.ai4business.it/wp-content/uploads/2025/04/30131048/image-120-10-768x438.jpg" class="card-responsive-img fit-img" alt="LlamaCon Zuckerberg Nadella" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2025/04/30131048/image-120-10-768x438.jpg 768w, https://img.ai4business.it/wp-content/uploads/2025/04/30131048/image-120-10-1262x720.jpg 1262w, https://img.ai4business.it/wp-content/uploads/2025/04/30131048/image-120-10-156x88.jpg 156w, https://img.ai4business.it/wp-content/uploads/2025/04/30131048/image-120-10-1536x876.jpg 1536w, https://img.ai4business.it/wp-content/uploads/2025/04/30131048/image-120-10-154x88.jpg 154w, https://img.ai4business.it/wp-content/uploads/2025/04/30131048/image-120-10-1024x584.jpg 1024w, https://img.ai4business.it/wp-content/uploads/2025/04/30131048/image-120-10-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2025/04/30131048/image-120-10.jpg 1713w" data-eio="l" />

eventi
Meta LlamaCon: tutto quello che c’è da sapere sul primo evento dedicato agli sviluppatori AI
30 Apr 2025
di Alessandra Castelli
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