customer experience

<img width="768" height="339" src="https://img.ai4business.it/wp-content/uploads/2025/01/20153452/image-45-768x339.jpg" class="card-responsive-img fit-img" alt="image" decoding="async" fetchpriority="high" srcset="https://img.ai4business.it/wp-content/uploads/2025/01/20153452/image-45-768x339.jpg 768w, https://img.ai4business.it/wp-content/uploads/2025/01/20153452/image-45-1280x566.jpg 1280w, https://img.ai4business.it/wp-content/uploads/2025/01/20153452/image-45-156x69.jpg 156w, https://img.ai4business.it/wp-content/uploads/2025/01/20153452/image-45-1024x453.jpg 1024w, https://img.ai4business.it/wp-content/uploads/2025/01/20153452/image-45-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2025/01/20153452/image-45.jpg 1387w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Report capgemini
Investimenti: AI e GenAI guidano le tecnologie chiave nel 2025
20 Gen 2025
di Pierluigi Sandonnini
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<img width="500" height="337" src="https://img.ai4business.it/wp-content/uploads/2024/12/18112633/image-65.png" class="card-responsive-img fit-img" alt="Rapporto Anitec-Assinform 2024" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2024/12/18112633/image-65.png 500w, https://img.ai4business.it/wp-content/uploads/2024/12/18112633/image-65-131x88.png 131w, https://img.ai4business.it/wp-content/uploads/2024/12/18112633/image-65-lq.png 30w" sizes="(max-width: 500px) 100vw, 500px" data-eio="l" />

report ANITEC-ASSINFORM
Mercato digitale: nel 2024 + 3,4% per un valore di 81,4 mld di euro, spinto dall'intelligenza artificiale
18 Dic 2024
di Pierluigi Sandonnini
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<img width="528" height="263" src="https://img.ai4business.it/wp-content/uploads/2024/12/04175402/image-26.png" class="card-responsive-img fit-img" alt="AI for Inclusion Microsoft" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2024/12/04175402/image-26.png 528w, https://img.ai4business.it/wp-content/uploads/2024/12/04175402/image-26-156x78.png 156w, https://img.ai4business.it/wp-content/uploads/2024/12/04175402/image-26-lq.png 30w" sizes="(max-width: 528px) 100vw, 528px" data-eio="l" />

eventi
AI For Inclusion: collaborazione tra Microsoft e Politecnico di Milano per promuovere accessibilità e inclusione
04 Dic 2024
di Redazione 
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<img width="768" height="432" src="https://img.ai4business.it/wp-content/uploads/2024/12/02092220/AI-customer-care-768x432.jpg" class="card-responsive-img fit-img" alt="AI vendite outbound" decoding="async" loading="lazy" srcset="https://img.ai4business.it/wp-content/uploads/2024/12/02092220/AI-customer-care-768x432.jpg 768w, https://img.ai4business.it/wp-content/uploads/2024/12/02092220/AI-customer-care-1280x720.jpg 1280w, https://img.ai4business.it/wp-content/uploads/2024/12/02092220/AI-customer-care-156x88.jpg 156w, https://img.ai4business.it/wp-content/uploads/2024/12/02092220/AI-customer-care-1536x864.jpg 1536w, https://img.ai4business.it/wp-content/uploads/2024/12/02092220/AI-customer-care-640x360.jpg 640w, https://img.ai4business.it/wp-content/uploads/2024/12/02092220/AI-customer-care-1024x576.jpg 1024w, https://img.ai4business.it/wp-content/uploads/2024/12/02092220/AI-customer-care-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2024/12/02092220/AI-customer-care.jpg 1920w" sizes="auto, (max-width: 768px) 100vw, 768px" data-eio="l" />

VENDOR POINT OF VIEW
AI per il customer care: come aiuta gli operatori a soddisfare i clienti
02 Dic 2024
di Redazione 
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<img width="768" height="443" src="https://img.ai4business.it/wp-content/uploads/2024/09/24113905/shutterstock_2269742509-agenti-ai-768x443.jpg" class="card-responsive-img fit-img" alt="organizzazione agentica" decoding="async" loading="lazy" srcset="https://img.ai4business.it/wp-content/uploads/2024/09/24113905/shutterstock_2269742509-agenti-ai-768x443.jpg 768w, https://img.ai4business.it/wp-content/uploads/2024/09/24113905/shutterstock_2269742509-agenti-ai-153x88.jpg 153w, https://img.ai4business.it/wp-content/uploads/2024/09/24113905/shutterstock_2269742509-agenti-ai-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2024/09/24113905/shutterstock_2269742509-agenti-ai.jpg 1000w" sizes="auto, (max-width: 768px) 100vw, 768px" data-eio="l" />

Partnership
Uniphore e Konecta si uniscono per l'AI nella customer experience
25 Nov 2024
di Redazione 
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<img width="768" height="388" src="https://img.ai4business.it/wp-content/uploads/2024/07/03120359/intelligenza-artificiale_shutterstock-768x388.jpg" class="card-responsive-img fit-img" alt="LLMOps data fabrick" decoding="async" loading="lazy" srcset="https://img.ai4business.it/wp-content/uploads/2024/07/03120359/intelligenza-artificiale_shutterstock-768x388.jpg 768w, https://img.ai4business.it/wp-content/uploads/2024/07/03120359/intelligenza-artificiale_shutterstock-156x79.jpg 156w, https://img.ai4business.it/wp-content/uploads/2024/07/03120359/intelligenza-artificiale_shutterstock-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2024/07/03120359/intelligenza-artificiale_shutterstock.jpg 1000w" sizes="auto, (max-width: 768px) 100vw, 768px" data-eio="l" />

approfondimento
Tecnologie emergenti che stanno trasformando il business
08 Nov 2024
di Pierluigi Sandonnini
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<img width="406" height="537" src="https://img.ai4business.it/wp-content/uploads/2024/10/29163716/image-52-4.jpg" class="card-responsive-img fit-img" alt="AI Index ServiceNow" decoding="async" loading="lazy" srcset="https://img.ai4business.it/wp-content/uploads/2024/10/29163716/image-52-4.jpg 406w, https://img.ai4business.it/wp-content/uploads/2024/10/29163716/image-52-4-67x88.jpg 67w, https://img.ai4business.it/wp-content/uploads/2024/10/29163716/image-52-4-lq.jpg 30w" sizes="auto, (max-width: 406px) 100vw, 406px" data-eio="l" />

Studio serviceNow
Il 73% delle aziende italiane prevede un aumento dei ricavi grazie all'AI
29 Ott 2024
di Pierluigi Sandonnini
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<img width="768" height="243" src="https://img.ai4business.it/wp-content/uploads/2024/08/02162451/shutterstock_2476569733-AI-expert-768x243.jpg" class="card-responsive-img fit-img" alt="ottimizzazione inferenza" decoding="async" loading="lazy" srcset="https://img.ai4business.it/wp-content/uploads/2024/08/02162451/shutterstock_2476569733-AI-expert-768x243.jpg 768w, https://img.ai4business.it/wp-content/uploads/2024/08/02162451/shutterstock_2476569733-AI-expert-156x49.jpg 156w, https://img.ai4business.it/wp-content/uploads/2024/08/02162451/shutterstock_2476569733-AI-expert-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2024/08/02162451/shutterstock_2476569733-AI-expert.jpg 1000w" sizes="auto, (max-width: 768px) 100vw, 768px" data-eio="l" />

STUDIo SAS
Implementare la GenAI con successo: una guida per le aziende
17 Ott 2024
di Redazione 
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<img width="768" height="511" src="https://img.ai4business.it/wp-content/uploads/2024/10/04161545/shutterstock_2285768821-AI-aziende-768x511.jpg" class="card-responsive-img fit-img" alt="AI generativa brand safety" decoding="async" loading="lazy" srcset="https://img.ai4business.it/wp-content/uploads/2024/10/04161545/shutterstock_2285768821-AI-aziende-768x511.jpg 768w, https://img.ai4business.it/wp-content/uploads/2024/10/04161545/shutterstock_2285768821-AI-aziende-132x88.jpg 132w, https://img.ai4business.it/wp-content/uploads/2024/10/04161545/shutterstock_2285768821-AI-aziende-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2024/10/04161545/shutterstock_2285768821-AI-aziende.jpg 1000w" sizes="auto, (max-width: 768px) 100vw, 768px" data-eio="l" />

approfondimento
Intelligenza artificiale nelle aziende business: a che punto siamo
04 Ott 2024
di Pierluigi Sandonnini
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<img width="768" height="384" src="https://img.ai4business.it/wp-content/uploads/2024/08/30105237/shutterstock_2461235059-CX-768x384.jpg" class="card-responsive-img fit-img" alt="Service,Excellence,,High,Quality,Service,Concept.,Continuous,Improvement,And,Invest" decoding="async" loading="lazy" srcset="https://img.ai4business.it/wp-content/uploads/2024/08/30105237/shutterstock_2461235059-CX-768x384.jpg 768w, https://img.ai4business.it/wp-content/uploads/2024/08/30105237/shutterstock_2461235059-CX-156x78.jpg 156w, https://img.ai4business.it/wp-content/uploads/2024/08/30105237/shutterstock_2461235059-CX-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2024/08/30105237/shutterstock_2461235059-CX.jpg 1000w" sizes="auto, (max-width: 768px) 100vw, 768px" data-eio="l" />

ANALISI
Da ChatGPT agli agenti virtuali: l’impatto dell'AI sulla comunicazione e sul business
30 Ago 2024
di Gianluca Maruzzella
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