customer experience

<img width="768" height="419" src="https://img.ai4business.it/wp-content/uploads/2025/09/25120608/word-image-48191-1-768x419.jpeg" class="card-responsive-img fit-img" alt="rischio di credito AI" decoding="async" fetchpriority="high" srcset="https://img.ai4business.it/wp-content/uploads/2025/09/25120608/word-image-48191-1-768x419.jpeg 768w, https://img.ai4business.it/wp-content/uploads/2025/09/25120608/word-image-48191-1-1280x698.jpeg 1280w, https://img.ai4business.it/wp-content/uploads/2025/09/25120608/word-image-48191-1-1920x1048.jpeg 1920w, https://img.ai4business.it/wp-content/uploads/2025/09/25120608/word-image-48191-1-1536x838.jpeg 1536w, https://img.ai4business.it/wp-content/uploads/2025/09/25120608/word-image-48191-1-2048x1117.jpeg 2048w, https://img.ai4business.it/wp-content/uploads/2025/09/25120608/word-image-48191-1-156x85.jpeg 156w, https://img.ai4business.it/wp-content/uploads/2025/09/25120608/word-image-48191-1-1024x559.jpeg 1024w, https://img.ai4business.it/wp-content/uploads/2025/09/25120608/word-image-48191-1-lq.jpeg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

report Forrester-Experian
Rischio di credito: perché machine learning e Gen AI sono strumenti indispensabili
25 Set 2025
di Roberto Cosentino
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<img width="768" height="296" src="https://img.ai4business.it/wp-content/uploads/2025/09/25103701/image-69-3-768x296.jpg" class="card-responsive-img fit-img" alt="Digital360 Awards 2025" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2025/09/25103701/image-69-3-768x296.jpg 768w, https://img.ai4business.it/wp-content/uploads/2025/09/25103701/image-69-3-1280x493.jpg 1280w, https://img.ai4business.it/wp-content/uploads/2025/09/25103701/image-69-3-1536x592.jpg 1536w, https://img.ai4business.it/wp-content/uploads/2025/09/25103701/image-69-3-156x60.jpg 156w, https://img.ai4business.it/wp-content/uploads/2025/09/25103701/image-69-3-1024x395.jpg 1024w, https://img.ai4business.it/wp-content/uploads/2025/09/25103701/image-69-3-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2025/09/25103701/image-69-3.jpg 1814w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

eventi
Digital360 Awards e CIOsumm.IT: cosa conta davvero nell'era dell'AI
25 Set 2025
di Redazione 
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<img width="768" height="560" src="https://img.ai4business.it/wp-content/uploads/2025/09/24132820/shutterstock_2299532171-politecnico-768x560.jpg" class="card-responsive-img fit-img" alt="Master Executive in Business Management for Digital Leaders" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2025/09/24132820/shutterstock_2299532171-politecnico-768x560.jpg 768w, https://img.ai4business.it/wp-content/uploads/2025/09/24132820/shutterstock_2299532171-politecnico-988x720.jpg 988w, https://img.ai4business.it/wp-content/uploads/2025/09/24132820/shutterstock_2299532171-politecnico-121x88.jpg 121w, https://img.ai4business.it/wp-content/uploads/2025/09/24132820/shutterstock_2299532171-politecnico-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2025/09/24132820/shutterstock_2299532171-politecnico.jpg 1000w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

formazione
Strategia, AI e leadership: così si prepara chi guida la trasformazione
24 Set 2025
di Redazione 
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<img width="768" height="673" src="https://img.ai4business.it/wp-content/uploads/2025/09/23164133/image-69-1-768x673.jpg" class="card-responsive-img fit-img" alt="ChatGPT utilizzato" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2025/09/23164133/image-69-1-768x673.jpg 768w, https://img.ai4business.it/wp-content/uploads/2025/09/23164133/image-69-1-822x720.jpg 822w, https://img.ai4business.it/wp-content/uploads/2025/09/23164133/image-69-1-100x88.jpg 100w, https://img.ai4business.it/wp-content/uploads/2025/09/23164133/image-69-1-877x768.jpg 877w, https://img.ai4business.it/wp-content/uploads/2025/09/23164133/image-69-1-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2025/09/23164133/image-69-1.jpg 926w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

REPORT OPENAI
ChatGPT: ecco come viene utilizzato nel mondo del lavoro
23 Set 2025
di Pierluigi Sandonnini
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Avaya Point of View



<img width="768" height="432" src="https://img.ai4business.it/wp-content/uploads/2025/09/17115247/shutterstock_2645975149-768x432.jpg" class="card-responsive-img fit-img" alt="AI Demo Day" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2025/09/17115247/shutterstock_2645975149-768x432.jpg 768w, https://img.ai4business.it/wp-content/uploads/2025/09/17115247/shutterstock_2645975149-1280x720.jpg 1280w, https://img.ai4business.it/wp-content/uploads/2025/09/17115247/shutterstock_2645975149-156x88.jpg 156w, https://img.ai4business.it/wp-content/uploads/2025/09/17115247/shutterstock_2645975149-1536x864.jpg 1536w, https://img.ai4business.it/wp-content/uploads/2025/09/17115247/shutterstock_2645975149-640x360.jpg 640w, https://img.ai4business.it/wp-content/uploads/2025/09/17115247/shutterstock_2645975149-1024x576.jpg 1024w, https://img.ai4business.it/wp-content/uploads/2025/09/17115247/shutterstock_2645975149-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2025/09/17115247/shutterstock_2645975149.jpg 1921w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

SPONSORED STORY
Una demo AI che vale la pena vedere (e non è l’unica)
17 Set 2025
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<img width="768" height="412" src="https://img.ai4business.it/wp-content/uploads/2025/09/16101531/word-image-47794-1-768x412.jpg" class="card-responsive-img fit-img" alt="change management gen AI" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2025/09/16101531/word-image-47794-1-768x412.jpg 768w, https://img.ai4business.it/wp-content/uploads/2025/09/16101531/word-image-47794-1-156x84.jpg 156w, https://img.ai4business.it/wp-content/uploads/2025/09/16101531/word-image-47794-1-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2025/09/16101531/word-image-47794-1.jpg 814w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

report mckinsey
Reconfiguring Work: come gestire il cambiamento nell’era della Gen AI
16 Set 2025
di Roberto Cosentino
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<img width="768" height="341" src="https://img.ai4business.it/wp-content/uploads/2022/05/15094527/Galleria-nazionale-Roma-768x341.jpg" class="card-responsive-img fit-img" alt="AI per aziende" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2022/05/15094527/Galleria-nazionale-Roma-768x341.jpg 768w, https://img.ai4business.it/wp-content/uploads/2022/05/15094527/Galleria-nazionale-Roma-1280x568.jpg 1280w, https://img.ai4business.it/wp-content/uploads/2022/05/15094527/Galleria-nazionale-Roma-1920x851.jpg 1920w, https://img.ai4business.it/wp-content/uploads/2022/05/15094527/Galleria-nazionale-Roma-1536x681.jpg 1536w, https://img.ai4business.it/wp-content/uploads/2022/05/15094527/Galleria-nazionale-Roma-2048x908.jpg 2048w, https://img.ai4business.it/wp-content/uploads/2022/05/15094527/Galleria-nazionale-Roma-156x69.jpg 156w, https://img.ai4business.it/wp-content/uploads/2022/05/15094527/Galleria-nazionale-Roma-1024x454.jpg 1024w, https://img.ai4business.it/wp-content/uploads/2022/05/15094527/Galleria-nazionale-Roma-scaled-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2022/05/15094527/Galleria-nazionale-Roma-300x133.jpg 300w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

vendor point of view
AI per aziende: il Destination AI Tour sbarca nella Città Eterna
09 Set 2025
di Veronica Balocco
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<img width="768" height="574" src="https://img.ai4business.it/wp-content/uploads/2025/09/06171134/image-21-768x574.png" class="card-responsive-img fit-img" alt="ai agentica settore bancario" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2025/09/06171134/image-21-768x574.png 768w, https://img.ai4business.it/wp-content/uploads/2025/09/06171134/image-21-964x720.png 964w, https://img.ai4business.it/wp-content/uploads/2025/09/06171134/image-21-118x88.png 118w, https://img.ai4business.it/wp-content/uploads/2025/09/06171134/image-21-1024x765.png 1024w, https://img.ai4business.it/wp-content/uploads/2025/09/06171134/image-21-lq.png 30w, https://img.ai4business.it/wp-content/uploads/2025/09/06171134/image-21.png 1127w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

report MIT
L'AI agentica ridisegna il settore bancario: opportunità e sfide
08 Set 2025
di Pierluigi Sandonnini
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<img width="768" height="419" src="https://img.ai4business.it/wp-content/uploads/2025/09/03122525/word-image-47403-1-768x419.jpeg" class="card-responsive-img fit-img" alt="intelligenza artificiale customer experience" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2025/09/03122525/word-image-47403-1-768x419.jpeg 768w, https://img.ai4business.it/wp-content/uploads/2025/09/03122525/word-image-47403-1-1280x698.jpeg 1280w, https://img.ai4business.it/wp-content/uploads/2025/09/03122525/word-image-47403-1-1920x1048.jpeg 1920w, https://img.ai4business.it/wp-content/uploads/2025/09/03122525/word-image-47403-1-1536x838.jpeg 1536w, https://img.ai4business.it/wp-content/uploads/2025/09/03122525/word-image-47403-1-2048x1117.jpeg 2048w, https://img.ai4business.it/wp-content/uploads/2025/09/03122525/word-image-47403-1-156x85.jpeg 156w, https://img.ai4business.it/wp-content/uploads/2025/09/03122525/word-image-47403-1-1024x559.jpeg 1024w, https://img.ai4business.it/wp-content/uploads/2025/09/03122525/word-image-47403-1-lq.jpeg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

report verizon
La customer experience con AI fa progressi, ma i benefici  per i clienti sono limitati
03 Set 2025
di Roberto Cosentino
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<img width="768" height="497" src="https://img.ai4business.it/wp-content/uploads/2025/07/11104647/word-image-46185-1-768x497.jpg" class="card-responsive-img fit-img" alt="Alexa Plus" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2025/07/11104647/word-image-46185-1-768x497.jpg 768w, https://img.ai4business.it/wp-content/uploads/2025/07/11104647/word-image-46185-1-136x88.jpg 136w, https://img.ai4business.it/wp-content/uploads/2025/07/11104647/word-image-46185-1-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2025/07/11104647/word-image-46185-1.jpg 850w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

approfondimento
Alexa Plus: l'assistente Amazon che migliora la customer experience con l'AI
11 Lug 2025
di Gioele Fierro
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