call center

analisi

Competenze e organizzazione: così l’AI ridisegna il lavoro manageriale

04 Mar 2026

<img width="768" height="512" src="https://img.ai4business.it/wp-content/uploads/2026/02/03160440/shutterstock_1150633346-pizza-hut-768x512.jpg" class="card-responsive-img fit-img" alt="AI customer service" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2026/02/03160440/shutterstock_1150633346-pizza-hut-768x512.jpg 768w, https://img.ai4business.it/wp-content/uploads/2026/02/03160440/shutterstock_1150633346-pizza-hut-132x88.jpg 132w, https://img.ai4business.it/wp-content/uploads/2026/02/03160440/shutterstock_1150633346-pizza-hut-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2026/02/03160440/shutterstock_1150633346-pizza-hut.jpg 1000w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

applicazioni
Chatbot per il servizio clienti: i casi più innovativi e cosa insegnano
03 Feb 2026
di Alessandro Longo
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<img width="768" height="341" src="https://img.ai4business.it/wp-content/uploads/2022/05/15094527/Galleria-nazionale-Roma-768x341.jpg" class="card-responsive-img fit-img" alt="AI per aziende" decoding="async" srcset="https://img.ai4business.it/wp-content/uploads/2022/05/15094527/Galleria-nazionale-Roma-768x341.jpg 768w, https://img.ai4business.it/wp-content/uploads/2022/05/15094527/Galleria-nazionale-Roma-1280x568.jpg 1280w, https://img.ai4business.it/wp-content/uploads/2022/05/15094527/Galleria-nazionale-Roma-1920x851.jpg 1920w, https://img.ai4business.it/wp-content/uploads/2022/05/15094527/Galleria-nazionale-Roma-1536x681.jpg 1536w, https://img.ai4business.it/wp-content/uploads/2022/05/15094527/Galleria-nazionale-Roma-2048x908.jpg 2048w, https://img.ai4business.it/wp-content/uploads/2022/05/15094527/Galleria-nazionale-Roma-156x69.jpg 156w, https://img.ai4business.it/wp-content/uploads/2022/05/15094527/Galleria-nazionale-Roma-1024x454.jpg 1024w, https://img.ai4business.it/wp-content/uploads/2022/05/15094527/Galleria-nazionale-Roma-scaled-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2022/05/15094527/Galleria-nazionale-Roma-300x133.jpg 300w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

scenari
AI e produttività: diversità culturali e sociali di otto mercati globali
02 Set 2025
di Gianluca Bonacchi
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<img width="453" height="56" src="https://img.ai4business.it/wp-content/uploads/2025/07/30123026/image-63.png" class="card-responsive-img fit-img" alt="image" decoding="async" loading="lazy" srcset="https://img.ai4business.it/wp-content/uploads/2025/07/30123026/image-63.png 453w, https://img.ai4business.it/wp-content/uploads/2025/07/30123026/image-63-156x19.png 156w, https://img.ai4business.it/wp-content/uploads/2025/07/30123026/image-63-lq.png 30w" sizes="auto, (max-width: 453px) 100vw, 453px" data-eio="l" />

tecnologia
FastwebMIIA: nasce il LLM “sovrano” per la sicurezza dei dati
30 Lug 2025
di Alessandra Castelli
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<img width="768" height="432" src="https://img.ai4business.it/wp-content/uploads/2025/03/25165105/image-70-768x432.jpg" class="card-responsive-img fit-img" alt="image" decoding="async" loading="lazy" srcset="https://img.ai4business.it/wp-content/uploads/2025/03/25165105/image-70-768x432.jpg 768w, https://img.ai4business.it/wp-content/uploads/2025/03/25165105/image-70-1280x720.jpg 1280w, https://img.ai4business.it/wp-content/uploads/2025/03/25165105/image-70-156x88.jpg 156w, https://img.ai4business.it/wp-content/uploads/2025/03/25165105/image-70-1536x864.jpg 1536w, https://img.ai4business.it/wp-content/uploads/2025/03/25165105/image-70-640x360.jpg 640w, https://img.ai4business.it/wp-content/uploads/2025/03/25165105/image-70-1024x576.jpg 1024w, https://img.ai4business.it/wp-content/uploads/2025/03/25165105/image-70-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2025/03/25165105/image-70.jpg 1920w" sizes="auto, (max-width: 768px) 100vw, 768px" data-eio="l" />

tecnologia
OpenAI rende disponibili via API modelli vocali di nuova generazione
25 Mar 2025
di Redazione 
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<img width="768" height="419" src="https://img.ai4business.it/wp-content/uploads/2025/03/07123957/shutterstock_2563068641-lavoro-768x419.jpg" class="card-responsive-img fit-img" alt="AI lavoro" decoding="async" loading="lazy" srcset="https://img.ai4business.it/wp-content/uploads/2025/03/07123957/shutterstock_2563068641-lavoro-768x419.jpg 768w, https://img.ai4business.it/wp-content/uploads/2025/03/07123957/shutterstock_2563068641-lavoro-1280x698.jpg 1280w, https://img.ai4business.it/wp-content/uploads/2025/03/07123957/shutterstock_2563068641-lavoro-156x85.jpg 156w, https://img.ai4business.it/wp-content/uploads/2025/03/07123957/shutterstock_2563068641-lavoro-1024x559.jpg 1024w, https://img.ai4business.it/wp-content/uploads/2025/03/07123957/shutterstock_2563068641-lavoro-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2025/03/07123957/shutterstock_2563068641-lavoro.jpg 1408w" sizes="auto, (max-width: 768px) 100vw, 768px" data-eio="l" />

ANALISI
AI e lavoro: ecco cinque cambiamenti chiave già iniziati
07 Mar 2025
di Steve Osler
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<img width="768" height="544" src="https://img.ai4business.it/wp-content/uploads/2025/03/03114541/image-3-2-768x544.jpg" class="card-responsive-img fit-img" alt="Ai telco" decoding="async" loading="lazy" srcset="https://img.ai4business.it/wp-content/uploads/2025/03/03114541/image-3-2-768x544.jpg 768w, https://img.ai4business.it/wp-content/uploads/2025/03/03114541/image-3-2-1017x720.jpg 1017w, https://img.ai4business.it/wp-content/uploads/2025/03/03114541/image-3-2-124x88.jpg 124w, https://img.ai4business.it/wp-content/uploads/2025/03/03114541/image-3-2-1024x725.jpg 1024w, https://img.ai4business.it/wp-content/uploads/2025/03/03114541/image-3-2-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2025/03/03114541/image-3-2.jpg 1131w" sizes="auto, (max-width: 768px) 100vw, 768px" data-eio="l" />

Report WEF
Da telco a techco: ecco come l'AI sta trasformando il settore delle tlc
03 Mar 2025
di Pierluigi Sandonnini
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<img width="768" height="443" src="https://img.ai4business.it/wp-content/uploads/2024/09/24113905/shutterstock_2269742509-agenti-ai-768x443.jpg" class="card-responsive-img fit-img" alt="organizzazione agentica" decoding="async" loading="lazy" srcset="https://img.ai4business.it/wp-content/uploads/2024/09/24113905/shutterstock_2269742509-agenti-ai-768x443.jpg 768w, https://img.ai4business.it/wp-content/uploads/2024/09/24113905/shutterstock_2269742509-agenti-ai-153x88.jpg 153w, https://img.ai4business.it/wp-content/uploads/2024/09/24113905/shutterstock_2269742509-agenti-ai-lq.jpg 30w, https://img.ai4business.it/wp-content/uploads/2024/09/24113905/shutterstock_2269742509-agenti-ai.jpg 1000w" sizes="auto, (max-width: 768px) 100vw, 768px" data-eio="l" />

AI generativa
Oltre i copiloti: ecco la prossima generazione di agenti AI
24 Set 2024
di Pierluigi Sandonnini
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<img width="735" height="400" src="https://img.ai4business.it/wp-content/uploads/2024/07/25170608/word-image-26926-1.jpg" class="card-responsive-img fit-img" alt="gpt-4 gpt-4o" decoding="async" loading="lazy" srcset="https://img.ai4business.it/wp-content/uploads/2024/07/25170608/word-image-26926-1.jpg 735w, https://img.ai4business.it/wp-content/uploads/2024/07/25170608/word-image-26926-1-156x85.jpg 156w, https://img.ai4business.it/wp-content/uploads/2024/07/25170608/word-image-26926-1-lq.jpg 30w" sizes="auto, (max-width: 735px) 100vw, 735px" data-eio="l" />

CONNESSIONI SINTETICHE
GPT-4 vs. GPT-4o: quale conviene utilizzare?
26 Lug 2024
di Gioele Fierro
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